Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Seascale Health CentreTel: 019467 28101
Bootle SurgeryTel: 01229 718711
As an extended Primary Care Centre with dispensaries at both main and branch sites the practice can deliver a broad range of services to the patients in west Copeland. This includes specialist clinics for the management of chronic diseases such as asthma, diabetes and cardiovascular. Alongside this, our community staff include community nursing for housebound patients, health visiting for under 5s, on site physiotherapy, podiatry and midwifery for antenatal and postnatal care. The practice nurses can treat minor injuries, provide over 75's screening, well person health screening and cervical screening along with a comprehensive travel service. In addition to 15 minute long consultations, our GPs perform minor surgery and contraceptive services along with a range of other treatments to enable patients to be treated where possible in the surgery rather than in a hospital setting.
We are fortunate to have onsite physiotherapy and you can self refer without seeing the GP first. Please complete the Self Referral form for Physiotherapy and hand it back in at the surgery so the Physio's can triage before booking the appointment. This is a popular service but our physios have suggested that you watch this video first before completing a referral form. Its a short video about self care and what you can do to help in case there is a waiting list to see a physio.
The Same Day Health Centre (SDHC) is a service provided to all Copeland practices. You can be seen by a GP at West Cumberland Hospital if we have no appointments left for that day. They also provide an Musculoskeletal clinic. Our receptionists will advise you of these appointments when necessary.
The SDHC is located in the Outpatients department in the new building at WCH.
Sometimes patients cant be completely sorted by our team in the practice and need to be referred onto specialists for futher advice. We think its important for you to understand what the options are and you will make the best choice if you are informed.
Shared decision making (SDM) is the conversation that happens between a patient and their health professional to reach a healthcare choice together. This conversation needs patients and professionals to understand what is important to the other person when choosing a treatment.
Once you have a diagnosis, there are often options for your care. These decision aids will help you to look at the range of treatments available to help you to decide whats best for you.
If you are referred to the hospital, we will do this using the using the national e-Referral system. Occasionally, we can select the appointment for you in the consultation, but if not, we will provide you with details how to book the appointment. We have local contact centres in Cumbria for you to contact to make your appointment if you choose not to do it online.
- North Cumbria hospitals 03447 760003
- Morecambe Bay hospitals 0845 055 9990
If you download the MyGP app, you can also book online once you have your initial information.
If you are referred for more urgent care, please read this Fast Track information leaflet and you should be seen within two weeks. It contains details who to ring and what to do once your appointment is confirmed
For patients who experience difficulties with the booking system, our medical secretaries will work with you to ensure you receive your appointment. If you have any queries on your referral after the appointment has been made referral please contact the Booking Centres above for progress.
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